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Resident Care
The facility provides the following (but not limited to) basic services to clients:
● Continuous monitoring and supervision of client.
● A clean, safe, pleasant, and least restrictive environment.
● Cooking, preparing, and serving three balanced meals, healthy snacks, and modified diets as needed.
● Clean bedrooms weekly or more often as needed. This includes cleaning bedding, towels, linen, blankets, and pillows.
● Personal hygiene items such as shampoo, soap bars, toothpaste, toothbrushes, deodorants, colognes, after shave lotions, hair gels, hair combs, hair brushes, and shaving materials for clients.
● Private storage space (closet, night table, dresser, chest of drawers) for clothing and personal items.
● Laundry services that include washing, ironing and mending.
● Assistance with self-care, hygiene, and grooming as needed (dressing, bathing, showering, toileting, shaving, brushing teeth, combing hair, getting haircuts, trimming nails, and all other personal hygiene).
● Transportation to and from medical appointments and recreational activities.
● Free access to a telephone to make and receive confidential calls.
● Assistance in the administration of medication.
● Safeguarding cash resources.
● Direct care staff, 24 hours a day, 7 days a week.
● Scheduling medical care with family and primary physicians, dentists, and physician specialists
Health Care Services
The facility will provide monitoring of client’s health and assist in all health care treatment. The Administrator will exercise care in choosing a physician, dentist and other local health care providers who are known in the community for their quality care. The administrator will maintain a current list of health care providers used by the facility. All changes in health care providers will be documented.
Routine Medical and Dental Care
The administrator is responsible for coordinating all medical care. Healthcare for clients includes but is not limited to the following:
● Ongoing observation of general health status.
● Arranging routine medical and dental care, including a complete physical exam at least once every 12 months and a complete dental evaluation and cleaning at least once every 6 months.
● Arranging preventive health care exams and tests in accordance with the preventive care schedules recommended by the American Academy of Family Physicians. This includes, but is not limited to, vision and hearing tests, blood pressure and cholesterol checks, Pap tests, mammograms, and pelvic, prostate, and rectal exams.
● Providing for health care needs during temporary illness, including a meal tray as necessary.
The administrator or a direct care staff person will accompany the client to all medical and dental appointments. The staff person will act as a liaison and organize and prepare relevant data for the health care appointment that includes current symptoms, the nature of the problem and/or illness, client’s medical history and any medications. The staff person will facilitate communication with the physician and request a written treatment plan for all follow-up care that includes any prescription or over the counter medications. If a client receives health care services and a treatment plan is not received, the administrator will request a written treatment plan from the health care provider, and document the request in the client chart.
Follow-up Medical Services and Specialist Care
The administrator will review all medical records and reports including but not limited to admission packet, medical/dental, annual physical examination, diagnostic and laboratory reports and hospital discharge summaries. The administrator will review recommendations for further medical care and follow-up with the scheduling of appointments. If the administrator needs clarification on any aspect of a medical report or record, the physician or health provider will be contracted.
The administrator will discuss with the physician any chronic or acute health conditions. The administrator will obtain any documentation or information from the physician that will help direct care staff to understand and implement the treatment plan. If the health condition requires more extensive monitoring or treatment from a medical specialist, the administrator will schedule these additional services.
Resident Care
● Admissions process, including resident assessment
● Procedures for assisted residents with their ADL’s (techniques of personal care
services such as bathing, grooming, dressing, feeding, toileting, and universal c. Individual Program Plan with desired outcomes
● Dependent Adult Abuse Training
● Medication procedure and record-keeping
● Personal Rights
● Resident documentation and record-keeping
● Incident reporting, injury to resident or any incident that threatens the health and
safety of the resident, major catastrophe or accident
● Complaint policy and procedure
● Communication skills with other staff, residents and family
● Recognition and signs of illness and disease
Resident Activities and Socialization
● Activities to promote physical health
● Activities to promote cognitive stimulation and independence
● Activities to provide socialization
● Promotion of group interaction and activities
● Local community resources